Term and Conditions

Last updated: [Insert Date]

Welcome to Garden Decor Deal (operated by Lifetime Sales). These Terms and Conditions govern your use of our website and purchases made through gardendecordeal.com. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase garden products for personal or commercial use. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website (text, images, logos, product designs) is owned by Lifetime Sales or our licensors and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use our trademarks or branding without authorization
• Extract data through scraping or automated means

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However:

• Minor variations in color or texture may occur in natural materials
• Images are for illustrative purposes only
• We reserve the right to update product information without notice

2.2 Product Availability

All orders are subject to stock availability. If an item becomes unavailable after ordering, we’ll notify you and either:

• Offer a suitable alternative, or
• Cancel that item and refund the relevant amount

2.3 Restricted Items

Certain products (BBQ fuel, chainsaws) may be subject to local regulations. It’s your responsibility to check compliance with your area’s laws before ordering.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Verify payment details before processing
• Request additional information for fraud prevention
• Decline orders at our discretion

3.2 Pricing and Payment

All prices are in GBP (£) and include VAT where applicable. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information. For card payments, authorization occurs at order placement; funds are captured upon dispatch.

3.3 Order Confirmation

After ordering, you’ll receive:

• Immediate automated order acknowledgement
• Order confirmation within 1-2 business days
• Dispatch notification with tracking information

4. Shipping and Delivery

4.1 Shipping Options

We ship worldwide except to parts of Asia and remote locations. Delivery times are estimates, not guarantees.

4.2 Large Item Delivery

For bulky items (BBQs, fencing panels, sheds):

• Inspect packages upon delivery
• Note any damage with the carrier before accepting
• Contact us immediately with photographic evidence of issues

4.3 Delivery Issues

If your order doesn’t arrive within the estimated timeframe:

1. Check your tracking information
2. Contact the carrier directly
3. If unresolved, email us at [email protected]

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Products are in original condition with packaging
• All accessories/manuals are included
• You’ve obtained a return authorization

5.2 Non-Returnable Items

For hygiene/safety reasons, we cannot accept returns on:

• BBQ fuel (charcoal, etc.)
• Opened bags of artificial grass
• Used garden tools

5.3 Return Process

1. Email [email protected] within 15 days
2. Receive return authorization and instructions
3. Ship items to our Salford warehouse at your expense
4. Await inspection (3-5 business days after receipt)

Refunds are issued to your original payment method within 3-5 business days after approval.

6. Customer Responsibilities

6.1 Accurate Information

You must provide:

• Correct delivery address
• Valid payment details
• Current contact information

6.2 Product Use

You agree to:

• Use products only as intended
• Follow all manufacturer instructions
• Take necessary safety precautions

6.3 Compliance

You’re responsible for:

• Checking product suitability for your location
• Complying with local installation/usage regulations
• Obtaining any required permits for structures

7. Liability Limitations

7.1 Product Liability

Our liability is limited to:

• The purchase price of defective items
• Direct damages caused by our negligence

We’re not liable for:

• Consequential or indirect damages
• Improper product use or installation
• Events beyond our reasonable control

7.2 Website Use

We don’t guarantee uninterrupted or error-free website access. We may suspend access for maintenance without notice.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

8.3 Contact Information

Lifetime Sales (trading as Garden Decor Deal)
45 Hankinson Way, Salford, GB CH3L 3GJ
Email: [email protected]